Steps for Applying for Water/Sewer Service

  1. Complete and submit online application form below
  2. Make an appointment to meet with us to sign your contract (Using our online scheduler - links below)
  3. Pay your deposit (online prior to your appointment or by cash or check at the time of appointment)

Appointments

Appointments for new services need to be scheduled within 2 business days prior to the date you would like service to start.  After submitting the online application below, click the online scheduler here, or at the bottom of this page, to make an appointment with our office to verify your identification and sign your contract.  Please click submit on the online application form below before scheduling your appointment. 

Deposits

 At the time of application for water service, a deposit will be required of applicants. Owner billed properties may be exempt from the deposit with a satisfactory record of payment with the Findlay Water Department from a previous account or a letter of satisfactory credit from a current account with another Water Department.  The amount of the deposit is $100 for water and $100 for sewer.   

The deposit can be made with a debit or credit card prior to your appointment with our third party vendor at ACI Payments (a small service fee is applied by the third party vendor).  In ACI Payments, please enter the FULL Service Address in the column labeled "Numeric portion of the Service Address Field" if you choose this payment option as you will not yet have your new account number. 

Another option is to pay by cash or check when you come to your scheduled appointment to sign the contract that you are initiating by submitting the online form below.  

The deposit, without interest, on rental properties billed to the tenant, is applied to the final bill when service is discontinued and any remaining funds will be refunded to the name and address on record.

Tenant and Owner responsibilities are defined in the Water and Sewer Rules and Regulations.

Online Application Form

  1. To receive a copy of your submission, please fill out your email address below and submit.

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REMINDER:  You will need to make an appointment to sign your contract at the Billing Office by using the online scheduler.  Please be sure to submit your application form before scheduling your appointment.

  SCHEDULE HERE