Pay Online

The City of Findlay offers online access where you may view your water/sewer bill.

You may pay your water/sewer bill online by credit card. The provider of this service, ACI Payments, collects a nominal fee to use this service.

There is no limit on the dollar amount for these transactions..

AUTOPAY

The most inexpensive and convenient way to pay your water/sewer bill is by AUTOPAY, the City of Findlay’s Electronic Fund Transfer service. AUTOPAY is an automated bank debiting service that allows you to pay your water/sewer bill automatically from your checking or savings account.

You may still receive a bill in the mail, however your payment will be automatically withdrawn from your checking or savings account. To initiate this service you must complete an Automatic Payment Application and attach a “voided” check or an official bank document such as a bank card.

There is no charge to pay by AUTOPAY. With AUTOPAY, you do not need to drop off a payment or mail a payment. As long as you have money in your bank account to cover your water/sewer bill, your payment is guaranteed to be made on-time, eliminating late-fees.

Pay by Phone

You may pay your utility bill by phone with a credit card.

1. Call 1-800-2PAYTAX (1-800-272-9829)
2. Choose Option 3
3. Choose Jurisdiction Code 4553

The provider of this service, ACI Payments Corporation, collects a convenience fee to use this service.   

There is no limit on the dollar amount for these transactions.

Your Bank

You may also make an online payment directly through your bank. There is no cost for this service.
Please make sure to use the correct City of Findlay Utility account number when making the payment.

In Person

Water/Sewer bills may be paid in person at the Water/Sewer Billing Office – 136 N. Blanchard Street. We accept cash, personal checks and money orders.  Visa and Mastercard payments are accepted and a convenience fee will be charged by ACI Payments for this service.

You may also use the Drop Boxes located in the front of the Water Office Building, inside the vestibule of the Water Office or in the Municipal Building parking lot on West Crawford Street. Drop Boxes are available 24 hours per day. Payments deposited at either location are processed the morning of the next business day.

Via Mail

Your utility bill may be paid by mail. Simply detach the bottom portion of your utility bill and mail with a check or money order in the return envelope sent with your bill. Please do not send cash in the mail.

Mail your payment to:

City of Findlay Water Department
136 N Blanchard St.
Findlay, OH 45840