Need to report a problem?

For problems or questions concerning:

  • Water leaks
  • Water pressure problems
  • Rusty water
  • Water quality

Please call our office at (419) 424-7192 (select option #2) Mon-Fri 7am - 4pm. OR (419) 424-7193 for an after hours emergency.

OR Report a Problem using an online form (non-emergency).

To report a water main break please call (419) 424-7192 (select option #2) Mon-Fri 7am - 4pm. OR (419) 424-7193 for an after hours emergency.

 

 

For billing problems or questions, please call (419) 424-7190 (select option #1) during business hours.

 

 

Please also check the Frequently Ask Questions (FAQ) section.